Oman Air has received a four star rating in the Major Airline category. The award was presented recently by the Airline Passenger Experience Association (APEX) at their Passenger Choice Awards ceremony in Los Angeles. The award is given to less than ten per cent of the world’s airlines.
This recognition reflects that everyone who works for Oman Air is focused on delivering world-class service to our guests, said Abdulaziz al Raisi, CEO, Oman Air. “From our cabin crew to our pilots and everyone on the ground, there is a commitment to set industry-leading standards,” he said.
To determine the award winners, flights were rated by passengers across nearly 600 airlines from around the world between July 1, 2018 and June 30, 2019.
Airlines are ranked in global, major and regional categories, based on their size. The ratings were independently certified by a professional external auditing company.
“The official airline ratings were designed by APEX, as one of the largest international airline associations in the world, to enable every air traveller rate airlines in a 100 per cent verified, validated, and certified manner,” Dr Joe Leader, CEO, APEX, said.